Professional Services

Skyline’s professional services are delivered with great attention to detail based on strong documentation.  Clients receive project management services that are well-planned, use solid project methodology, with realistic resource allocations and defined scope outlines. Every activity is documented ensuring client satisfaction and project operational success.

Skyline Professional Service Offerings Include:

• Discovery and Assessment Review fits the needs of organizations that require information gathering and documentation of existing baseline processes including technology infrastructure. Our experienced industry consultants will then review and make process improvements recommendations intended to increase efficiencies. During this effort, existing documentation and forms will also be organized and compiled resulting in a final deliverable with a summary analysis of the key issues. The Skyline Team will then deliver a written analysis of the findings and recommendations.

• Simple Diagnostics fits the needs of small businesses and organizations that need to solve specific problems and address operational issues. Business analysts will spend one day on-site performing a series of pre-determined diagnostics. Skyline will deliver a written analysis of the findings and recommendations.

• Advanced Diagnostic was developed to fit the needs of small organizations that are growing rapidly, and mid-sized entities with larger operational processes. The focus of Advanced Diagnostic is to review current and proposed processes that are critical to operational success. Skyline business analysts will spend three days on-site performing diagnostic services for up to three current and/or proposed processes, delivering a comprehensive written analysis of findings and recommendations.

• Solution Selection assists organizations or businesses outsourcing their software selection process. Skyline documents current and proposed processes and develops a requirements outline to be used to review and make software selections.

• Application Implementation covers a range of services performed to ensure the successful implementation of any proposed solution.

• Customization and Configuration Services provide application modifications or customization as needed. Skyline will document required changes, develop technical specifications, and provide a Scope of Work to be used as the foundation for any programming.

• Report Development provides report development services as needed. Skyline will review and propose a fixed price quote to develop any required custom reports.

• Training provides in-depth instruction covering the initial setup to day to day administrator and end user functions.

• Data Migration provides data conversion assistance as needed.